Shipping Policy
Free Winter Shipping Protection Program
For orders passing through regions expected to experience temperatures below 45°F, we offer Free Winter Shipping Protection. To ensure your plants stay safe during their journey, we’ll monitor temperatures along the shipping route and automatically include a 96-hour heat pack if needed—all at no additional cost to you. Shipping may be delayed if temperatures are too extreme, prioritizing your plant’s health and safe arrival.
FGMN Plant Protection
For added peace of mind, we offer FGMN Plant Protection to cover any potential shipping issues beyond our control. With Route, your order is insured against lost, damaged, or stolen packages, making it a great choice for those seeking extra assurance. Select FGMN Plant Protection at checkout to ensure that your plant arrives in pristine condition—or to receive coverage in the rare case of any significant mishaps during transit.
Domestic US and Canada
Orders may take up to 5-10 business days to process before shipping based on your chosen delivery speed. Canadian orders ship approximately every 3-4 weeks. I make every effort to avoid plants sitting in the post office for extended periods whenever possible, especially over weekends.
I strive to ensure that all plants arrive in good health, though minor transport-related damage, like a broken leaf or bent stem, can occasionally occur.
Most plants are shipped potted; however, larger plants may be shipped without pots for logistical reasons. Each plant is carefully wrapped—leaves in polyfil or newspaper, then bundled in paper sheets and secured to the box. During extreme heat or cold, we add an extra layer of bubble insulation.
International
I ship internationally on a case by case bases. Please contact me to discuss.