Thank you so much for the great customer support and quick response time. I will definitely be getting whatever beneficial insects I can from you in the future.
I ordered on a Thursday not thinking about my mailing address being a business address and is closed on the weekend. I reached out to the company to make sure they did not send the package. They were very understanding and helpful. Love you guys will definitely bring doing business with you guys again!
Awesome! All the way around, will order again for sure!
Thank you! Please let us know if we can do anything to make the experience better or easier for you.
Karen was absolutely wonderful to answer all my questions and was a delight to talk to! Thank you Karen!!!
Thank you for your kind words! It was a pleasure assisting you and I'm glad I could answer all your questions. I appreciate your feedback.
I ordered 4 containers of insects and they all arrived the next morning and in wonderful shape!
Thank you! I love hearing that got to you ready to go. Please let us know how it goes. :)
The website was easy to navigate. Plenty of information. The delivery was quick. (Despite getting delayed in transit). This whole experience has been fun, and it's not over!
Thank you so much! We love hearing that it's been fun-- that's exactly what we strive for. We appreciate you.
Item was shipped quickly and when arrived the ice packs were still cool
Best thing I've every bought en, highly highly recommend buying from this shop. Will gladly buy from them personally in the future. Thank you
Foliage was a little wrinkled from shipping, but with this plant it's really hard not to be. Super healthy and adapted well to my environment.
Love this plant, super cute, unfortunately arrived with some foliage damage. Think it was a bit too wet. I trimmed it off and the plant has been just fine since so no reason to think it had disease. Probably cold and shipping stress with the wet.
Buying experience was great, seller was commutative and gave updates on the plant I purchased during the shipping process. Plant arrived flawless and packed well.
I had questions and I received a prompt reply for every question. My plant was very well packaged, and it arrived very quickly and in excellent condition! Thank you so much, Karen and team!