Everything came in dead
Hi Donna,
We’re really sorry to hear this was your experience. After reviewing your order and follow-up messages, the predators you purchased were not aligned with the specific pest pressure you were dealing with, which can make them appear ineffective.
Even so, we issued a full store credit for your entire order because we stand behind our products and want you to feel supported.
If you’d like help selecting the right predators for your situation, we’re always happy to guide you so you get the results you’re looking for.
arrived s promissed. shippind was fast and pre delivery instructions were on point!
Had what I thought might be an issue and it was explained to me how the bugs worked. They even replaced with new ones just incase!
Swift delivery! I think the only aspect is pricing is a bit high - but well worth it to keep my collection alive and thriving.
Great shop! Educational, kind, detailed, effective. On top of it all, things are priced well. Ordered predatory mites, but will be looking into a plant subscription due to the great experience.
I ordered on a Monday and had the items requested by Wednesday. I'm confident that sometimes I may have to wait longer, but the speed of shipping and the care in the packaging means I will rely on FGMN for my beneficials moving forward.
Shipping wasimpressively fast. Plants are big and healthy. I will shop again.
The products are very effective. Customer service and shipping is top notch. Highly recommend this company. Thank you Karen for taking care of us.
Wonderful options and fair prices. Thank u. My box was pretty beaten up tho. Plants were packaged well, so they were safe.
Quick and easy way to shop for healthy good quality plants
I was offered help in formulating an order specific to my needs, but never received the actual assistance.
Hi Lesli — glad to hear ordering was a breeze! I’m sorry it felt like your follow-up needs slipped into the abyss. We are a small team and do miss an email every now and again. Especially as we don't have a team dedicated to checking emails. So if 20 come in, that's where one might get missed. Even now I can't seem to find a request from you on our end. If you’d like to give us another shout at info@fgmnnursery.com, we’ll happily help fine-tune your order to fit your setup.