FGMN x Under Armour Performance Backpack

We stand behind every leaf and every mite. If your plant or predatory insects don’t arrive alive on the first delivery attempt, we’ll make it right.

Here’s what you need to know:

• Email us at info@fgmnnursery.com within 24 hours of delivery
  
• Include clear photos of the item and the shipping label
  
• Someone must be available to receive the package—plants and bugs don’t do well sitting in the sun, a mailbox, or the back of a delivery truck
  

For plants, we offer store credit if something goes wrong.

For predatory mites and beneficial insects, you’ll have the choice of a replacement shipment or store credit.

If you contact us after the 24-hour window, we may still be able to help—just know it’s handled case by case.

We pack with care, insulate when needed, and check the weather before shipping. But once it’s in transit, the fastest way to protect your order is to open it right away.